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Cancellation policy

Cancellation Policy

At flak-bd.com, we understand that sometimes plans change. If you need to cancel your order, please follow our cancellation policy:

1. Order Cancellation

  • You can cancel your order within 24 hours of placing it, as long as the item has not been processed or shipped.
  • To cancel an order, please contact us immediately at [insert contact email or phone number], providing your order number.

2. Post-Shipment Cancellations

Once an order has been shipped, it can no longer be canceled. However, you can request a return as per our Return Policy once the product is delivered.

3. Canceling Pre-Order Items

If you have placed a pre-order, cancellations must be made before the product is shipped. Pre-order cancellation requests will be subject to product availability and shipping timelines.

4. Refund After Cancellation

If the cancellation request is approved before the item has been shipped, a full refund will be processed to your original payment method. For cancellations after shipment, you may need to follow the return process.